Mars Petcare Career Pathways

Job Information

Banfield Pet Hospital Executive Assistant in Vancouver, Washington

Salary Range: $28.69 - $39.45/hour (DOE)

Summary and Qualifications:

Provide senior level administrative support to Senior Leaders and other management.

Requires superior attention to detail with proficient written and verbal communication skills, strong inter-personal skills, efficient organizational skills, solid computer skills, and the ability to work independently and in a professional manner.

Essential Responsibilities and Tasks:

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.

  • Ensure confidentiality of all sensitive and proprietary information. Prepare confidential reports, communications, presentations, organizational charts and other documents.

  • Maintain Outlook calendars for supervisors, schedule appointments, meetings and conference calls, coordinating long-range calendar for team and ensuring specific issues are scheduled for follow-up.

  • Review and route incoming mail, responding as appropriate, take messages and return phone calls when applicable, greet visitors and direct to appropriate area, coordinate and secure travel arrangements.

  • Represent supported leadership in a positive, supportive, professional manner to associates, management, vendors, visitors and strategic partners, acting as a liaison between leadership and other teams and individuals.

  • Provide basic project management and coordination - develop and maintain various spreadsheets and/or databases, independently determining the organization of data and desired results while providing analysis in a detailed and in-depth manner for special projects. Coordinate team projects and drive to successful completion, as needed.

  • Manage PTO (paid time off) reports, timekeeping and procurement invoicing for Executives and their direct reports, updating timekeeping records for assigned team as necessary.

  • Prepare, submit, and track expense reports for Executives, maintain budgets, and review reports for Executives’ direct reports, noting any discrepancies.

  • Support manager with talent review process, recruiting, interviewing and onboarding.

  • Arrange and support events and meetings, managing attendee and rooming lists, catering, event designs and reservations, preparing agendas, onsite set up of facilities and meeting minutes, other necessary coordination.

  • Order supplies, business tools such as laptops, printers, iPhone, etc., maintain inventory levels, and schedule equipment maintenance.

  • Oversight of routine decisions on behalf of the Executive, communicating outcomes via memo or e-mail to encompass fiscal, task assignment, branding, communications, workflow, etc.

  • Collaborate with, provide cross training, and back-up to other Executive Assistants as needed, supporting the camaraderie, team building and engagement efforts to the team.

  • Provide clerical support such as making copies, scanning, etc.

  • Other job duties as assigned.

Special Working Conditions:

  • Ability to work at a computer for long periods of time.

  • Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.

  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

  • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.

  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.

  • The noise level in the work environment is normally moderate.

  • Environment where pets are present.

Experience, Education and/or Training:

  • Bachelor’s degree in Business Administration is preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.

  • Five years of administrative experience are required, with at least two years supporting at the executive level.

  • Superior attention to detail with strong organizational skills and the ability to write reports and business correspondences is required.

  • Excellent calendar management skills, including the coordination of complex executive meetings, is required.

  • Demonstrated ability to effectively present information and respond to questions from managers, clients, customers, and the public is required.

  • Experience scheduling travel arrangements for management, including international travel arrangements, is preferred.

  • Experience successfully creating and/or modifying processes is preferred.

  • Support experience in medical services or healthcare background (veterinary or human healthcare, pharmaceutical, etc.) is preferred.

What We Offer – The Good Stuff:

  • Competitive salary with paid time off & holidays so you can spend time with the people you love

  • Medical, dental, and vision insurance for you and your loved ones

  • Fertility and family-building assistance

  • Paid Parental leave

  • Practice Paid Basic Life Insurance

  • Practice Paid Short- and Long-Term Disability

  • Competitive referral program – join our team, bring your friends, and get paid*

  • Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match

  • Commuter Benefits

  • Legal Plan

  • Health Savings Account & Flexible Spending Account

  • Mental health support and resources

  • Paid Volunteering

  • Optimum Wellness Plans® for up to three pets

  • Continuing Education allowance & MED hours for eligible positions

  • Student Debt Relief (for full-time DVMs)

  • A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more

Even More Good Stuff:

  • Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars

  • Health and well-being benefits to support quality of life

  • Associate-led equity, inclusion, and diversity groups (we have 7 of them!)

  • Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!

*Terms and conditions apply

**Benefits eligibility is based on employment status


Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.