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VCA Animal Hospitals Veterinary Receptionist, Client Care, Downtown Animal Hospital in Toronto, Ontario

Veterinary Receptionist

Location: Toronto, ON

VCA Canada Downtown Animal Hospital is currently welcoming a full time, Client Care Coordinator to join our amazing team. We are a well-established, fast-paced veterinary clinic in the downtown core with a strong focus on customer service and patient care. We have a great group of people ready to welcome you into a positive and fun work environment. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

  • Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment

  • Ability to answer a multiline phone system and track and book appointments effectively

  • Scheduling appointments; Admitting and discharging pet patients

  • Invoicing/billing; creating estimates and processing payments

  • Take initiative and work independently

  • A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset

  • General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas

  • Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments

  • A love for all companion animals!!

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in!

  • VCA Canada Student Loan RRSP Program – Ask us more!

  • Competitive wages and benefits!

  • Annual uniform allowance

  • Exceptional career development: there is room to grow here!

  • RRSP Employer 5 % Match Program – saving for your future just got easier!

  • Extensive online anytime-anywhere access to journals and textbooks

  • Employee Assistance Program to support your health and wellbeing

  • Referral Bonus Rewards

  • Opportunities to give back to your community through VCA initiatives

  • Generous personal pet care discounts

  • And extra perks like shopping discounts and cool wellness apps!

Click “Apply Now”

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance, please let us know.

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