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Linnaeus Veterinary Receptionist in Hawkhurst, United Kingdom

J ob Title: Veterinary Receptionist

Salary: £24,045 per annum (full-time equivalent)

Location: Cinque Ports Vets, Hawkhurst

Job Type: Permanent

Hours: 28.5 hours per week, share of a Saturday rota to be discussed at interview

Cinque Ports Vets are looking for a pro-active, empathetic person to join their fantastic Client Care team!

Your role and responsibilities

We are a busy practice and your role will be varied. We're looking for someone who can multitask, loves a challenge and working at a fast pace, takes pride in their work; knowing you have made a difference to someone's day gives fantastic job satisfaction.

A good sense of humour also helps!

The duties will involve, but are not limited to:

  • Welcoming clients and their pets in a warm, professional manner.

  • Managing the diary; booking in appointments and surgical procedures.

  • Answering a range of client questions via email and telephone.

  • Pro-active communication between clients and colleagues to ensure the day runs smoothly.

  • Administration duties e.g. scanning paperwork, filling in forms etc.

  • Processing prescription requests.

  • Taking payments.

  • Promoting offers and services.

  • Ensuring that reception is clean and well-stocked.

Benefits

  • 5 weeks holiday plus bank holidays and Birthday Leave

  • Extensive free online Linnaeus CPD program

  • Career progression opportunities

  • Staff discount schemes

  • Life Assurance

  • Enhanced sickness pay

  • Enhanced equal family leave

  • E-car salary sacrifice scheme

  • Employer contribution pension scheme

  • Wellness program including:

  • Employee assistance program

  • Eyecare voucher scheme

  • Free annual Flu jab

  • Cycle to work scheme

  • Recruitment referral reward scheme

About us

With over 90 years of experience, we offer primary care services for small animals in multiple practices across Kent and Sussex. We provide a range of primary care services and a 24-hour emergency care service that runs 365 days a year to ensure our patients are looked after at any time. We are accredited with a Gold and Silver Cat Friendly Clinic award and multiple RCVS awards to help provide the best quality care across our practices.

At Linnaeus, we are committed to supporting all our associates' physical and mental health. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

If you have any questions about this role please contact stephanie.acton@linnaeusgroup.co.uk

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