Linnaeus Receptionist in Frome, United Kingdom
Job Title: Receptionist
Salary: £10.95 per hour
Location: Garston Veterinary Group, five branches
Job Type: Permanent
Hours: 40 hours per week across four days (see below for further details).
We have an exciting opportunity for a Receptionist to join the fantastic team at Garston Veterinary Group, Somerset.
We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team.
This is a busy, varied role so previous experience would be preferable but not required.
Roles and responsibilities include
Welcoming clients and their pets in a warm, professional manner
Managing the diary; booking in appointments and surgical procedures
Answering a range of client questions via email and telephone
Pro-active communication between clients and colleagues to ensure the day runs smoothly
Administration duties e.g. scanning paperwork, filling in forms etc
Processing prescription requests
Promoting offers and services
Ensuring that reception is clean and well-stocked
Shift patterns are variable but rota will be published 2 months in advance.
Typically, this will be 8am until 6.30pm or 8.30am until 7pm with a 30-minute lunch break.
1:4 Saturdays required.
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities, CPD encouraged and funded
Staff discount schemes
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
Garston Veterinary Group is comprised of five practices across Somerset, each with an experienced team dedicated to the treatment of domestic pets.
We aim to provide the best quality of care, and we invest heavily in training, the latest equipment and modern facilities in order to do so.
We're ideally located, being within striking distance of Bath, Bristol and Salisbury, on the edge of the Mendip Hills and only an hour and a half from the south coast, there are excellent rail connections to London and easy access to Bristol airport.
We're a social group, frequently organising events throughout the year to bring together our company culture and support mental well-being.
We also support local charities, including Cats Protection, Guide Dogs and raised money for Move the Mind.
This year we are fundraising for 'Youth Adventure Group'.