Linnaeus Insurance and Finance Coordinator in Essex, United Kingdom
Your role and responsibilities
Southfields Veterinary Specialists is currently recruiting for a full time Insurance and Finance Coordinator that reports to the Finance Manager to assist in the day to day running of our busy referral centre.
You must be able to work as a team as well as independently supporting our clients, patients, and clinical teams in our busy practice. This is a rewarding and challenging role that will require teamwork and dedication.
Key roles include:
To work as a team as well as independently supporting our clients, patients, and clinical teams in our busy practice.
This is a rewarding and challenging role that will require teamwork and dedication.
Assessing and submitting claims in a timely manner along with reviewing accounts to assist our clients who require a direct claim.
Assisting clients with general finance and insurance queries including guiding policyholders on how to proceed with the claim and keeping them always informed, both verbally and in writing.
Ensuring prompt and accurate payment of insurance shortfalls along with excess and co-payment liabilities.
Calling insurance companies if required to resolve an outstanding claim Telephone and face-to-face discussions with our clients.
Assisting in the day-to-day running of emails for the finance department.
Rotating hours including weekend work, immediate start.
Opportunities for career development
This is an exciting time to join Southfields as we have now moved to our new state-of-the-art purposebuilt referral centre in 2022. Joining the support team will allow you to work within an exceptional team – ensuring our patients receive the best possible care.
What kind of person you need to be
Experience in veterinary finance is welcome but not essential as full training will be provided
Be highly organised and able to prioritise along with problem solving skills
Excellent communication skills including difficult conversations
Experience of working under pressure
Possess sound decision-making skills and ability to work under own initiative
Have a professional, polite, assertive telephone manner.
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates.
We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
5 weeks holiday + bank holidays on a pro-rata basis *
Additional paid day off to celebrate your birthday
Enhanced equal family leave
Enhanced sickness policy
Extensive learning and development programmes
Staff discount schemes
Discounts with PetPlan
Recruitment reward scheme Wellness package, including;
Employee Assistance Programme (EAP)
Gym membership discount
Eye care vouchers
Flu vaccine voucher
Excellent location – only 30 minutes by train from central London, within easy reach of the beautiful Essex countryside and extremely well located for international travel links by air and train
Southfields is the new name in referral services. It’s a very exciting time to join a forward-thinking and highly motivated team that has the support of the Linnaeus Group, providing significant investment in providing new innovative services, a contemporary state-of-the art working environment and commitment to personal and career development. With an excellent support team in place, you’ll be able to concentrate on what you do best in a friendly and supportive practice as prepares to move to brand new 42,000 sq ft state-of-the-art facilities.
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.