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Champion Pet Foods E-Commerce Key Account Manager in Chicago, Illinois


Changing the World, One Kibble at a Time

Champion Petfoods is expanding! We are excited to announce we are looking for an E-Commerce Key Account Manager to join our rapidly growing company.

Champion Petfoods is an award-winning pet food crafter with a reputation of trust spanning 35+ years. From our humble beginnings, founded in a small town in Alberta, Canada, Champion – with its ORIJEN® and ACANA® brands – is a key player in the global premium pet food industry. Our purpose, To Earn Pet Lover Trust Every Day so Pets Thrive for a Lifetime , provides the foundation for our highest aspirations as a company. Being a partner to the communities that surround us – and the environment that sustains us – are top priorities.

We would love to hear from you if you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success as an award-winning company.

Here’s the scoop - Summary

The E-Commerce Key Account Manager will foster and maintain relationships with key e-commerce accounts and potential partners identified by our Sales Management. This person is directly responsible for managing sales, marketing, and supporting activities for applicable accounts. This person is directly responsible for managing sales and marketing by understanding and supporting their business and inspiring them with our Vision: The Global Leader in Advancing Premium Foods for Pets, and our Purpose to Earn Pet Lover Trust Every Day so Pets Thrive for a Lifetime, as well as to build trust and uphold Champion’s incredible reputation.

Reporting to the VP, US Sales Strategic Accounts, this position will work remotely from a home office and will be located in the U.S.

What a typical day looks like:

  • Manage and penetrate assigned customers at all levels and develop relationships that enable achievement of plans and objectives.

  • Forecasting of sales volume on a monthly and annual basis using customer and CPF software and data.

  • Management of trade fund, activities, and budgets that impact volume.

  • Analysis of all available data to include syndicated (e.g. Nielsen), customer portal, distributor-to-store shipments, kitchen-to-warehouse shipments, consumer, pricing, etc. to generate business-building customer insights.

  • Prepare and deliver effective selling presentations that implement approved Customer Plans.

  • Timely communication of approved retail activities, promotional plans, merchandising and new item listings with the Retail Team to ensure relentless retail execution.

  • Play a lead role in the management of the sales teams responsible for retail execution including Regional Sales Managers and Territory Sales Representatives.

  • Responsible for preparing and delivering relevant reports, operating budgets, and sales forecasts.

  • Develop and drive strategic plans to meet or exceed revenue goals. Have high engagement with customers and distributor partners to collaborate and partner during the planning process.

  • Build relationships within multiple levels of the customer organization. Develop and manage collaborative partnerships and ownership of joint business plans with key customers.

  • Monitor contractual compliance, including but not limited to, merchandising, pricing, product, and promotion.

  • Compile and review quantitative sales data and react rapidly to changing trends or new competitive threats and opportunities. Have a close pulse on environment and proactively have plans to support customer and CPF brands.

  • Communication and coordination of customer needs with CPF internal support teams as required to provide superior customer service.

  • Attend designated trade shows and events as needed.

  • Travel as required up to 25% of role.

  • Other duties, as assigned.

What are we looking for?

  • Bachelor’s degree in Business or a related field

  • 5+ years related work experience equivalent combination of education and experience that indicates an established track record in a Sales Management role

  • Experience with strategic e-comm retailers is an asset

  • Flexibility to travel at least 50-60 % of the time within the USA and elsewhere if required

  • Strong Leadership/Team Player skills and abilities to apply strategic thinking, execute effectively and build strong teams

  • Results-oriented with demonstrated business skills related to goal setting, budgeting, and reporting

  • Ability to analyze performance data, assess results, and craft educated recommendations

  • Problem solving abilities to manage abstract and/or concrete variables

  • Computer literacy, including effective working skills of MS Word, Excel, PowerPoint, Adobe products and Microsoft outlook

  • Strong oral and written communication skills

  • Extended hours of work, as necessary.

What can you expect from Champion?

  • Safety: a strong commitment to ensure all people are provided with a safe, healthy and respectful environment.

  • Earnings: $130,000 - $150,000 annual salary, 401k with company match.

  • Industry Competitive Benefits: Medical, dental, vision and employee assistance programs to meet your individual or family needs.

  • Continuing Education: In house & online learning & development, as well as an education assistance program.

  • Quality: a dedication to uphold the highest standards of authenticity, nutritional integrity, and food safety, to earn the trust of Pet Lovers everywhere.

  • Other Perks: Free bag of premium pet food each month.

What are you waiting for? Join the pack!

Come as you are.

We value diversity in all forms and know the power it can bring. Workplace equality allows for creative ideas to bloom, diverse points of views to be heard, and increases overall happiness. That sounds pretty good to us.

Champion is an equal opportunity employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other creed, you are wanted here.