Mars Petcare Career Pathways

Job Information

VCA Animal Hospitals Veterinary Client Service Rep. in Ballston Spa, New York

Client Service Representative

Do you love animals and want to work at an exciting veterinary hospital? Then if so, the Ballston Spa Veterinary Clinic is the right place for you! We are currently looking for an enthusiastic Client Service Representative to join our family at our state of the art, 10,000 square foot, clinic. We are proud to be able to serve our clients seven days a week with hours of operation M-F 8am-6pm, Sat and Sun 8am-5pm. We are especially looking for an applicant who wants to work nights and weekends. We offer personal/pet benefits and extensive training.

Role Highlights:

  • Be the face of the clinic and ensure a top notch client experience that exceeds their expectations

  • Interact first hand with our six doctors and gain extensive knowledge of the veterinary field.

  • Manage the appointment schedule on a fully integrated computer system

  • Manage digital records and other clerical duties

  • Get kisses from a puppy or kitten!


  • Experience in customer service or retail

  • High computer literacy and an attention to detail

  • Capable of working on your feet and lifting a bag of pet food (5-32 pounds)

Our practice focuses on interactive experiences with clients and their pets. We value a positive work-life balance and feel that empowerment, training, humor, and mutual respect are keys to success. Only team excellence can achieve the best of care for pets, which is our ultimate goal.

Full time position

Job Type: Full-time

Salary: $16-18/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at